Hi, I have a 1tb Western Digital Passport drive I’ve been using for years that suddenly stopped showing up. It works fine on Windows but doesn’t mount or show up in the disk utility on both my mac mini or my macbook air. First you have to install the driver: Install the right driver, ×32 or ×64 can be checked by searching for my computer --> properties --> search for system type. Then you can try two things: 1. You have to change the volume of the harddrive (guaranteed data loss): Search for 'diskmgmt.msc' then right click on your harddrive and remove the volume. Then set a new simple volume and problem solved. (This step will remove all the data on the hard drive!) • If you don't want to lose your data, you can try to set the partition als active in disk manager. Let me know if this solved your problem. ![]()
My Passport For Mac Instructions![]() Okay, so I had to fight this today, and I figured out a way to at least fix the hard drive. First of all, update to Sierra if you are on Mac OS. El Capitan was a pain in the a$$. Next, open the WD Disk Utility app, NOT the mac one. Select 'Erase' and then check the box on the right, NOT the left. The left will not erase first for some reason. Erase the right first, then the left. Games to get on steam for mac. Your hard drive is ready for war again. HOWEVER if you need to get those files off of the hard drive, do not mess around and go to a computer repair shop. If you can, back up your important files temporarily to iCloud or some other service. Wd My Passport Doesn't Work On MacDisk Warrior is supposed to work great but I didn't exactly have $100 lying around. After this is said and done, I still recommend buying another hard drive just in case.
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